Code of Conduct

Summary

This Code of Conduct is our way to encourage good behavior and discourage bad behavior in our community.

We will do our part to foster a welcoming and professional environment free of harassment. We expect participants to communicate professionally and thoughtfully during their involvement.

Participants may lose their good standing by engaging in misconduct. For example: insulting, threatening, or conveying unwelcome sexual content. We ask participants who observe conduct issues to report the incident directly to GetClimateHelp's response team at [email protected].

We may remove harassers, whether volunteers or subscribers. Removal for violating the Code of Conduct will void any refund.

This code does not replace the terms of service or acceptable use policies of the websites used to support this project. We acknowledge that participants may be subject to additional conduct terms based on their employment which may govern their online expressions.

Details

This Code of Conduct makes our expectations of participants in this community explicit.

• We forbid harassment and abusive speech within this community.
• We request participants to report misconduct.

Expected Behaviors

We expect participants in this community to conduct themselves professionally.

• Assume positive intent
• Be kind to others
• Respect one another

Unacceptable Behaviors

Participants remain in good standing when they do not engage in misconduct or harassment (some examples follow). We do not list all forms of harassment, nor imply some forms of harassment are not worthy of action. Any participant who feels harassed or observes harassment should report the incident.

• Don’t be a bigot. Calling out others by their identity or background in a negative or insulting manner. This includes, but is not limited to, slurs or insinuations related to protected or suspect classes e.g. race, color, citizenship, national origin, political belief, religion, sexual orientation, gender identity and expression, age, size, culture, ethnicity, genetic features, language, profession, national minority status, mental or physical ability.
• Don’t insult. Insulting remarks about a person’s lifestyle practices.
• Don’t dox. Revealing private information about other participants without explicit permission.
• Don’t intimidate. Threats of violence or intimidation.
• Don’t creep. Unwanted sexual attention or content unsuited for getting climate help.

Reporting Issues

If you experience or witness misconduct, or have any other concerns about the conduct of members of this community, please report it by contacting us at [email protected].

Your report should include:

• Your preferred contact information. We cannot process anonymous reports.
• Names (real or usernames) of those involved in the incident.
• Your account of what occurred, and if the incident is ongoing. Please provide links to or transcripts of any publicly available records, so that we can review it.
• Any additional information that may be helpful to achieve resolution.

After filing a report, a representative will contact you directly to review the incident and ask additional questions. We will consider reports to be confidential for the purpose of protecting victims of abuse.

Scope

This code does not replace the terms of service or acceptable use policies that are provided by the websites used to support this community. Nor does this code apply to communications or actions that take place outside of the context of this community. Many participants in this community are also subject to codes of conduct based on their employment. This code is a social-contract that informs participants of our social expectations.

This text is shared under the CC-BY-4.0 license. This code is adapted from the Yahoo Open Source Code of Conduct.